Your Patient Journey

From medical reports to clearer decisions

A surgical decision can come with complicated reports, unfamiliar medical terms and difficult questions. Second Opinion by Qikplus helps organize your case, connect it with a verified surgical specialist and give you clearer information for your next consultation.

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Confidential Case Handling

Verified Specialist Review

Structured Caselet

Why the journey matters

A second opinion should give you more than another medical report

When you are considering surgery, understanding your condition and treatment options can be difficult. Different reports, scans and medical terms can make it challenging to understand what information matters most.

Qikplus is designed to bring these pieces together into a structured patient journey. Your information is organized, reviewed by a relevant surgical specialist and presented in a format that can support a more informed conversation with your healthcare team.

The goal is not to tell you what decision to make. The goal is to help you understand your case better and prepare better questions before making an important medical decision.

The complete journey

How your second opinion journey works

From uploading your medical information to preparing for your next consultation, every stage is designed to make the process simpler and more structured.

Step 01

Start Your Case

Share your medical information securely

Begin your second opinion journey by creating your case and uploading the medical information relevant to your condition. This may include diagnostic reports, imaging, prescriptions, biopsy reports, discharge summaries, or other documents provided by your treating team.

Upload relevant medical reports

Add your diagnosis and treatment history

Share the reason you are seeking a second opinion

Keep your information organized in one place

Step 02

Your Case Is Structured

Turn complex medical information into a clear case

Your submitted information is organized into a structured clinical case so that the reviewing specialist can understand the important details without having to work through disconnected documents.

Important clinical information is organized

Reports and supporting documents are brought together

Relevant questions and concerns are highlighted

The case is prepared for specialist review

Step 03

Specialist Reviews Your Case

A qualified surgical specialist evaluates the information

Your case is reviewed by a verified surgical specialist relevant to your condition. The specialist considers the information available in your case and provides an independent clinical perspective to help you prepare for your next discussion with your treating doctor.

Condition-specific specialist review

Review of available reports and clinical information

Independent perspective on the presented case

Questions and considerations for further discussion

Step 04

Receive Your Caselet

Understand your case in a simpler format

Once the review is completed, you receive a structured Caselet designed to make complex medical information easier to understand and discuss. It can help you and your family organize the important questions before your next consultation.

Plain-language case summary

Key medical information and findings

Specialist observations and considerations

Questions to discuss with your treating team

Step 05

Prepare for the Next Consultation

Take clearer questions into your doctor's appointment

Use your Caselet as a discussion aid when speaking with your treating doctor or another specialist. A second opinion is intended to support informed conversations and should be considered alongside your complete medical history and professional medical advice.

Discuss your questions with your doctor

Compare the perspectives you receive

Understand available treatment considerations

Make decisions together with your healthcare team

What you receive

Everything organized around your case

The Qikplus patient experience is designed around clarity. Instead of receiving disconnected information, your case is organized so you can understand the important details and use them during future medical conversations.

Create your case

One organized case

Keep your relevant medical reports, information and questions organized instead of searching through multiple files.

Specialist perspective

Get your case reviewed by a verified surgical specialist relevant to the condition presented.

Clearer information

Receive structured information designed to make complex medical details easier to understand and discuss.

Better conversations

Go into your next medical consultation with better-organized information and more focused questions.

Your Caselet

A clearer way to carry your case into the next consultation

Medical information can be difficult to explain when you have multiple reports and specialist notes. A Caselet brings the important parts of your case together in a structured format that is easier to review and discuss.

Case overview

Relevant medical history

Available investigation findings

Specialist observations

Important discussion points

Questions for your doctor

Qikplus

Caselet Overview

Specialist Review

Discussion Points

Built around privacy and responsible care

Your medical information is sensitive. The patient journey is designed around responsible handling of the information needed to review and understand your case.

Share only information relevant to your case

Keep your medical documents organized

Review information carefully before submission

Use your Caselet as a discussion aid with qualified professionals

An important note about second opinions

A second opinion is an additional clinical perspective. It should support, not replace, your relationship with your treating healthcare professional.

A second opinion does not replace your treating doctor's medical advice.

The quality of the review depends on the completeness and accuracy of the information provided.

Urgent or emergency medical conditions require immediate medical attention.

Treatment decisions should be made with an appropriately qualified healthcare professional.

Frequently asked questions

Questions about the patient journey

Here are answers to some common questions about getting a surgical second opinion through Qikplus.

What is a surgical second opinion?+

A surgical second opinion is an independent medical perspective from a qualified specialist after reviewing the available information about a patient's condition. It can help patients understand their diagnosis, treatment options and questions to discuss with their treating team.

What medical documents should I upload?+

Upload the reports that are relevant to your condition, such as diagnostic reports, imaging reports, biopsy or pathology reports, prescriptions, discharge summaries and other documents provided by your healthcare team.

Will a doctor review my case?+

The Qikplus platform is designed to connect cases with verified surgical specialists for specialist review. The specialist's assessment is based on the clinical information available in the submitted case.

Can a second opinion replace my current doctor?+

No. A second opinion is intended to provide an additional perspective and support a conversation with your treating team. It should not be considered a replacement for ongoing medical care.

What is a Caselet?+

A Caselet is a structured summary of your case designed to organize important medical information, specialist observations and discussion points in a format that is easier for patients and families to understand and use during consultations.

Ready to get a clearer view of your surgical case?

Start your case, organize your medical information and take a more structured approach to your next surgical consultation.

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